The Neuroscience of Trust in Organisations

Would you like significantly more energised, engaged, productive, loyal, happy, aligned, healthy, higher earning employees who rave about how great it is to be working for you? Here’s how, backed by reliable research. Discover the 8 leader behaviours that will pay off, big time. Spoiler alert: it’s about TRUST.

Paul Zak is a ground breaking researcher in this field and his work has massive implications for the way to lead organisations for higher productivity …  with less stress!

8 Key Points

If you don’t have time to read this HBR article in full, here are the 8 key points. If you want help making them happen, give me a call! 

  1. Recognise excellence. It amazes me how rarely we acknowledge this. 
  2. Set stretching but achievable goals. This helps people to get out of their comfort zones, seek help and build teamwork. 
  3. Give freedom to choose. Great people work best when given discretion and autonomy to choose the best way to deliver results.
  4. Let them design their jobs. Going one step further, why not let people focus on the work that they care most about? 
  5. Share your flight plan. Clarify purpose, goals, strategies and tactics – openness leads to buy-in. Being left out of the loop just kills trust. 
  6. Intentionally build relationships. When people care about each other, they help each other out – and, funnily enough, their own performance goes up. 
  7. Invest in whole person growth. Help people fulfil their aspirations and potential. It’s great that they might need to look beyond their current job with you, not a sign of disloyalty! Never again receive a shock, last minute resignation.
  8. Show vulnerability. Asking for help when you need it makes you appear wise and part of the team. Failing to ask for help just makes you seem like a know-it-all jerk. 

Which of these do you most need to work on, starting today? 

Your coach,

Hugh

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